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Our Customer Service Department is open from Monday to Friday between 9.30am and 12.30pm and from 2.30pm to 5.30pm. Customer Service in French and English only : +33 972 602 136 (Non premium-rate number).

If you wish to contact customer services, please use the following form. Using email allows us to keep a record of your order and track your query.

We make it a point of replying to all emails expediently (between 12-24 hours during business hours). If you haven't heard from us within 24-48 hours, please re-send us an email or send a fax to +33 (0) 4 83 43 37 84.

However before contacting us, please be sure to check your inbox or junk mail, since you should have received an automated email.

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